Basic Infrastructure
Our delivery center is located in Gurgaon, the hub for all corporate. The facility boasts of state-of-the-art infrastructure including the IT set-up. Our office is with a seating capacity of up to 200 seats. We list some of the significant features of our IT infrastructure below:
- Application hosted on “Cloud Computing” model
- Scalable architecture
- 24X7 tech support availability
- ITIL framework service delivery mechanism
- Guaranteed uptime of 99.5%
Security Architecture
Information Security utilizes a defense-in-depth posture for its security architecture; Controls will continue to evolve to meet business needs. The set of controls is divided among six categories:
People and Process
- Security Strategy Planning
- Information Security Policies
- Training and Awareness
- Incident Management
- Activity and fault logging
- IVS IPS Antivirus regular updating
- Security patch update
Network
- Secure Extranet Connections over VPN
- Secure Remote Access
- E-Mail Hygiene and Trustworthy Messaging
- Hardening the OS network layer
- Network Intrusion Detection Systems
- State of the art Cisco Firewall
- Provision for secure VPN access
- Provision DMZ
Host
- Host Based Segmentation
- Combating Malware
- Managed Vulnerability Scans
Identity
- Two Factor Authentication for Remote and Elevated Account Access
- Strong Passwords
- Policy based Password management
- Managed Identity and Access Management
Physical
- Biometric Controlled Access
- Physical Access Monitoring
- Attended Physical access to the IDC
Business Continuity Plan
- Automated daily back-up system, maintained at a separate location
- System state roll-back
Email Services
- Proxy server filters